Appointment Hours
We are available by appointment only Monday through Saturday, and cannot accept walk-ins. Please check our online booking for hours and appointment availability, or call 510-268-9500.

Methods of Payment
Cash, check, Visa, Amex, and Mastercard are all accepted.

Appointment Cancellations

You can cancel up to 24 hours in advance at no charge. Same day cancellations will be charged for 100% of the services booked. To cancel your appointment, please follow the link at the bottom of your appointment confirmation email. If for any reason this doesn't work, call us at 510-268-9500 to cancel.

No Shows
Please do your best to notify us in advance that you are unable to show up for your appointment! No shows result in a 100% charge of services you were booked for.

Late For Your Appointment?
If running late, please give us a call at 510-268-9500. Clients more than 10 minutes late may need to reschedule. Please note that when you are late, you will be charged for any and all services that were booked, even if the time was reduced.

Children and Guests
Out of respect for others in the building, and for privacy and liability purposes, children and guests are not allowed during your visit.

Handicapped Access
We are happy to provide services to those with disabilities. Our retail location is located on ground level, however, one of our two treatment rooms is located on the second level. If you have difficulty climbing stairs, please call us at 510-268-9500 to book your appointment, so that we can schedule your session in the downstairs treatment room.

We also ask that you have someone to assist you onto the treatment table if needed. Please inform us of any special needs so we can prepare ahead of time, and contact us with any further questions.

Your Privacy
Your privacy is important to us! We will never share any of your personal or medical information with third parties, for any reason.